Shipping
When you purchase goods from our site, the goods will be delivered through one of the following methods:
DIGITAL GOODS:
Digital goods (ebooks) are delivered instantly by via your order receipt that is sent to the email you used at checkout. If you have trouble accessing your book, please email amanda.titter@ajtitter.com for assistance.
PLEASE NOTE: If you don't see the email within 10 minutes, check your spam folder. If you have Gmail, the email might be in your Promotions folder.
If you have not received the email within 10 minutes, please email amanda.titter@ajtitter.com.
For digital goods that require purchase (i.e. are not free), you are required to provide us a complete and accurate billing address.
PHYSICAL GOODS:
Please allow 3-5 business days for our team to process your order. Orders received after 5 PM ET will be processed on the next business day.
For goods packaged and shipped by AJ Titter (art prints, print books, and bookmarks), items are ordered from various suppliers (IngramSpark, Office Express Plus, StickerMule, among others). Items are then stored, packaged, and shipped by AJ Titter via the shipping method you chose at checkout.
For all physical goods, regardless of the party fulfilling the order, you are required to provide us with a complete and accurate delivery address, including the
name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
If you make an error in your delivery address, please notify us as soon as possible. Once we have dropped off your item to the carrier, we are unable to make changes to the delivery address.
Shipping times vary by shipping method, delivery location, weight of the item, and the shipping carrier. Estimated shipping times for each available method and carrier are shown at checkout.
